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Abhipsa Mishra
Jan 213 min read
Leverage Edu transforms customer communication with Truecaller for Business.
A little bit of history. Founded in 2017, Leverage Edu was established with a mission to democratize access to quality education and...
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Vishant Khare
May 22, 20245 min read
How the right contact center solution can ensure brand trust and identity
Consumers are constantly on digital channels and devices throughout the day. They seek proactive service, personalized interactions, and...
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Vishant Khare
May 15, 20242 min read
How can you improve customer experience with business listing?
What should be your next step if your business details pop up on search in a skewed manner (irrelevant information, vague or incorrect...
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Abhipsa Mishra
Apr 18, 20243 min read
Bfree’s journey to improve customer trust and reach in the African market
A little bit of history After years of being influential figures in Africa’s Fintech sector, Bfree’s founders Julian Flosbach and...
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Vishant Khare
Apr 18, 20244 min read
6 practices to gain maximum value from your Verified Business Caller ID
What is a Business Caller ID? Before we discuss the subject, it's important to understand Business Caller ID. It is what your customers...
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Abhipsa Mishra
Apr 16, 20243 min read
3 best practices to improve your brand reputation and identity
Your business identity and brand reputation go hand in hand, and if voice calls are integral to your customer communication, then this...
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Vishant Khare
Apr 1, 20243 min read
Nestaway’s customer experience strategy yields 35% better tenant and owner communication engagement.
A little bit of history Founded in 2015, NestAway Technologies Pvt. Ltd., headquartered in Karnataka, is an online platform offering...
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Vishant Khare
Mar 10, 20245 min read
What is B2B customer service experience?
The B2B customer service experience goes beyond call centers and service emails–extending into voice calls, social media, live chats, and...
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Vishant Khare
Mar 10, 20243 min read
Verified Business Caller ID adds the X factor to your brand experience
Do you, as a brand, leave no stone unturned to deliver a total brand experience to customers? Let's run a check: Do you have a...
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Vishant Khare
Mar 1, 20243 min read
Wakefit’s customer experience strategy helped them improve support efficiency by 15%
A brief history Wakefit was founded by Ankit Garg and Chaitanya Ramalingegowda in 2016. Ankit, a chemical engineering graduate, began...
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Vishant Khare
Feb 26, 20243 min read
Country Delight’s customer outreach strategy helps increase engagement and expand its base.
A bit of history In 2015, IIM graduates Chandrashekhar Gade and Nitin Kaushal entered the Indian milk market to address a gap in purity...
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Vishant Khare
Feb 24, 20243 min read
Getting marked as spam even with a Verified Business Caller ID? No need to press the panic button
If you read this blog, you must already use our Verified Business Caller ID solution. If not, you can go through our knowledge base and...
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Vishant Khare
Feb 1, 20242 min read
User Feedback - listen to the voice of your customer
In today's world, listening to customer feedback is crucial for any business, as it gives direct insights into customer satisfaction. By...
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Vishant Khare
Jan 10, 20242 min read
Call Me Back: Now get an idea of customer availability with slot selection
We keenly listen to our users and keep upgrading capabilities in Truecaller’s Customer Experience solutions so that businesses can make...
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Vishant Khare
Jan 1, 20242 min read
Showcase your brand personality with Business Profile
Showcase your authenticity and engage customers with verified brand information, logos, and more.
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Abhipsa Mishra
Jun 1, 20234 min read
How Healthtech Businesses Can Improve Their Patient Engagement With Voice Calls
According to a Deloitte-Scottsdale Institute survey of health systems, accelerating digital transformation initiatives and improving...
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